BY USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THE THESE TERMS, PLEASE EXIT THE WEBSITE. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE IS TO CEASE USING THE WEBSITE. THESE TERMS ARE EFFECTIVE IMMEDIATELY.
Passwords and Security
There is no refund after payment.
Customers are advised to take delivery of product fully paid for within 14days of purchase to avoid price increment and re-sell of product
For any product in its original, undamaged condition, you can return it to us along with the sales receipt within 14 days of the date you received the product to avoid increment in product price. We will provide a refund of the purchase price, less any shipping and handling fees from the original order. You are responsible for the cost of shipping. To return a product, call +2348098777666 or email: email@example.com
Additional VAVA FURNITURE Product Terms
The purchase and use of VAVA FURNITURE products is subject to additional terms and conditions of 12 months warranty period for product on promo and 24 months warranty period for product not on promo.
This warranty does not cover glass and marble products against breakages.
Incase of any damages and misuse of product like “turn fabric, broken product etc.” warranty will be void,
Illustrations, figures and photos may vary slightly due to our program of continuous product improvements.
Pricing and Price Corrections & Promotions
VAVA FURNITURE reserves the right to change prices for products displayed on the Website at any time, and to correct pricing errors that may inadvertently occur. Only one coupon code may be used per order. VAVA FURNITURE may cancel coupon codes or promotions at any time.
VAVA FURNITURE may, in its sole discretion, refuse or cancel any order and limit order quantity. VAVA FURNITURE may also require additional qualifying information prior to accepting or processing any order. Once we receive your online order through the Website, we will provide you with an email Order Confirmation. Your receipt of such order confirmation, however, does not signify VAVA FURNITURE’s acceptance of your order, nor does it constitute confirmation of our offer to sell – this merely confirms that we received your order. VAVA FURNITURE reserves the right at any time after receiving your order to accept or decline your order for any reason. If VAVA FURNITURE cancels an order after you have already been billed, VAVA FURNITURE will refund the billed amount. This Website does not process credit cards, or take other payment processing information. Payment processing is handled through third-party services. Your credit card will be pre-authorized for the total (or first payment) upon order, credit card is charged when the product is shipped.
VAVA FURNITURE manufactures, sells and ships products to end-user customers only. VAVA FURNITURE reserves the right to refuse or cancel your order if we suspect you are purchasing products for resale. If, for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the products you have purchased, you agree that we may, at our option, require you to pay any overdue amounts incurred (including any third-party chargeback fees or penalties) by any means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including reasonable attorneys’ fees and other legal expenses.
To prevent any unnecessary delays processing your order, please ensure that the billing address on your order is precise and accurate.
Shipping & Delivery
VAVA FURNITURE ships items within Nigeria. You may not export any products purchased through the Website. Additional shipping surcharges may be applicable on some orders based on the product selected and/or recipient’s location. The delivery date of your order can be impacted by many events beyond VAVA FURNITURE’s control once it leaves our facilities. For this reason, VAVA FURNITURE cannot be held liable for any delays in scheduled deliveries.
Free shipping not available to customers outside Lagos Nigeria.
If an order is above one million naira it is entitled to free shipping except the VAVA FURENITURE say otherwise.
VAVA FURNITURE NIGERIA LIMITED does not collect sales or use tax in every state. If tax is not collected on your order, your state may require that you file a sale and use tax return at the end of the year reporting all taxable purchases that were not taxed and pay the taxes associated with those purchases. Your purchase is not exempt from state sales or use tax merely because it is made over the Internet or by telephone.
Product Availability and Limitations
Given the popularity and/or supply considerations for some of our products, VAVA FURNITURE reserves the right to limit the number of products available for purchase, and reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when VAVA FURNITURE confirms your order but subsequently learns that it cannot supply the ordered product. In the event VAVAFURNITURE cannot supply a product you ordered, we will cancel the order and refund your purchase price in full.
Limitations of Liability, Disclaimers, & Indemnification
Your exclusive remedy and our entire liability, if any, for any claims arising out of these Terms and your use of this Website shall be limited to the amount you paid us for products purchased on the Website during the 12-month period before the act giving rise to the liability. You agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses, including attorneys’ fees that may arise from your use or misuse of this Website. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
IN NO EVENT SHALL VAVA FURNITURE OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFIT LOSS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM THIS SITE. FURTHERMORE, WE SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY ASSISTANCE (SUCH AS CREDIT CARD PROCESSORS) IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THIS SITE, INCLUDING, WITHOUT LIMITATION, THE PROCESSING OF ORDERS.
THIS WEBSITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE CONTENT OF THIS WEBSITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE.
VAVAFURNITURE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
This Website (excluding any third-party websites) is controlled by us from our offices located in Lagos Nigeria and the statutes and laws of the state of Lagos shall be controlling, without regard to the conflicts of laws principles thereof. With respect to all matters arising under these Terms, you agree to and hereby submit to the exclusive personal jurisdiction and venue of the federal and state courts of the state of Nigeria having competent subject matter jurisdiction.
BY USING THIS WEBSITE, YOU:
(i) acknowledge that you have read and understand this agreement in its entirety;
(ii) represent that you are at least 18 years old and have the authority to enter into this agreement;
(iii) agree to be bound by and to perform the obligations of this agreement;
(iv) agree that VAVA FURNITURE may charge your credit card account for the purchase price of the products, including related shipping and handling fees, and applicable taxes we are obligated to collect from you (if any) under this agreement; and
(v) represent that all information provided by you to VAVA FURNITURE is true and accurate to the best of your knowledge.
It is strongly recommended that you print a copy of this agreement for your records at this time.
OUR COMMITMENT TO YOU:
VAVA warrants to the original buyer that goods shall be free of defects in material and artistry attributable to manufacture for a period specified in detail below from the date of the buyer’s receipt of product.
Models or sample is shown to buyer are used merely to illustrate the general type and quality of goods, and not to represent that products supplied to the buyer will necessarily conform in all respects to the sample or model. The provisions of this paragraph shall govern all claims for the seller’s failure to comply with this warranty.
ABOUT OUR WARRANTY:
The exclusive VAVA warranty is available only to you, the original purchaser, and becomes valid with your delivery date. VAVA will repair or replace at our discretion any piece of furniture that is defective in material or artistry under the terms and conditions outlined here.
HOW TO PROCEED IF YOU OBSERVE A DEFECT: First and foremost, should you notice a manufacturing defect, it is essential that you promptly notify the VAVA Authorized Retailer where your purchase was made. If purchased directly from VAVA, contact VAVA directly. To exercise your rights under this warranty, you must submit the original sales receipt and delivery ticket when making a claim.
|WOOD||1 year||Because wood furniture is a product of nature, characteristics such as knots, grain variation, color variation and mineral streaking are not defects and are thus not warranted.|
|STAINLESS STEEL||1 years||Abrasive scratches disturbing the finish and resulting in rust or tarnishing are not covered|
|MARBLE &STONE||1 year||Nature’s own imperfections such as random mineral streaking and color variation should be expected (and desired) and are not warranted|
|GLASS & MINOR COMPONENTS||1 year||Natural glass manufacture characteristics such as small air bubbles, surface waviness and light pitting are to be expected and are not be used as seating option|
|FRAMES & SPRINGS||1 years|
|CUSHION CORES, PILLOW INAERTS BACK CUSHIONS BACK PILLOWS AND PADDING||1 years||Warranted against loss of resilience under normal conditions. All cushions and pillows will naturally soften with normal use. This is not a material or manufacturing defect. Warranty does not cover any normal softening of cushion core, flattening of a fiber top or loss of loft.|
|SLEEPER MECHANISMS||1 YEARS|
|COVERINGS: FABRIC||1 YEAR||Warranted against seam slippage, fraying, and dye transfer. Except where intrinsic to natural characteristics of fabric (e.g velvets, silks), warranted against nap loss and marking. All com (Customer’s Own Material) and merchandise subject to after market protective treatments excluded from warranty|
|COVERING: LEATHER||1 YEAR||Warranted against splitting, seam slippage and dye transfer. Nature’s own characteristics such as wrinkling, marking and variations in grain or color are not covered|
All upholstery warranties are valid from date of delivery and available only to the original purchaser, provided that the piece is upholstered in the original covering. Coverage is subject to regular use under normal conditions. The VAVA coverings warranty does not include fading or stains from spills such as (but not limited to) acids, solvents, dyes, ink, paint, or other corrosive chemicals or body fluids, or damage resulting from improper handling or exposure to extreme weather or atmospheric condition. We caution consumers against improper cleaning, abuse, negligence, application of chemical products, and exposure of coverings to sunlight, bright light or extreme heat. Items so exposed are not protected by this warranty.
LIMITATIONS AND COVERAGE EXCLUSIONS
Implied Warranties: VAVA makes no implied warranties of merchantability or fitness for a particular purpose. These and all other implied warranties are expressly disclaimed. By implied warranties, VAVA references warranties that the law sometimes implied to have been given to the seller, even though they are not documented in writing. (Some states do not allow an exclusion or limitation on the length of an implied warranty, so the above exclusions/limitations may not apply to you.)
Place of Purchase: This warranty protects purchases from Authorized VAVA Retailers or VAVA directly.
Improper Care and Use: Proper care and usage are essential to preserving your rights under this warranty. This warranty does not apply if your VAVA merchandise is damaged by the use of detergents, abrasives or other harsh cleaning agents.
Accidents, Abuse and Normal Wear & Tear: This warranty does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents: including (but not limited to) burns, cuts, scratches, tears, scuffs, watermarks, indentations or pet damage.
Product Modifications: Any product modification by the retailer, consumer or other parties not authorized by VAVA will void this warranty.
NOTE: THE REPAIR OR REPLACEMENT OF DEFECTIVE GOODS CONSTITUTES VAVA’S ENTIRE OBLIGATION. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VAVA SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.